This policy is effective as of 3/25/2025.

BarbStar ("we", "our", "us") is committed to protecting the privacy of our clients and users. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, services, and software tools.

1. Who We Are

BarbStar is a marketing and automation consulting company registered in England. We offer AI-driven solutions such as appointment setting, ad management, CRM integration, chatbot development, and monthly consulting.

2. What Data We Collect

We may collect the following types of data:

Contact Information: Name, phone number, email address Business Information: Company name, website, industry, service areas Account Access Details: Login credentials for platforms (where explicitly provided)Communication Data: Emails, SMS responses, call logs from automations Technical Data: IP address, browser type, device information Usage Data: Interactions with our tools or website (e.g., chatbot clicks, form submissions)

3. How We Use Your Data

We use your data to:

Deliver and manage our services (e.g., CRM setup, voice bot automation, ads)Customize and improve your experience Communicate with you about your account or projects Send marketing communications (with your consent) Analyse service performance and troubleshoot issues Comply with legal and regulatory obligations

4. Legal Basis for Processing (UK GDPR)

We process your data based on one or more of the following:

Your consent Performance of a contract Our legitimate interest (e.g., improving services, internal training)Legal obligation

5. Data Sharing

We do not sell your data.

We may share your data with:

Third-party platforms we use to deliver services (e.g., GoHighLevel, Vapi AI, Twilio, Meta) Subcontractors or partners working under confidentiality agreements Legal authorities where required by law

6. Data Storage and Security

Your data is stored securely on GDPR-compliant servers. We use encryption, access controls, and regular audits to protect your data from unauthorized access or disclosure.

7. Data Retention

We retain client data for as long as necessary to fulfil service obligations, legal requirements, or until you request its deletion.

8. Your Rights

Under the UK GDPR, you have the right to:

Access, correct, or delete your data Withdraw consent at any time Object to or restrict processing Request data portability Lodge a complaint with the ICO (Information Commissioner’s Office)

9. Cookies

We may use cookies to improve user experience and track website usage. You can control cookies through your browser settings.